Where are your products made?

Our product materials are sourced through Australia suppliers, where possible we source products predominately made in Australia.

Do you accept refunds?

If you are not happy with your purchase, please return unopened package within 30 days of receipt and we will issue a refund, less postage.

How long before I receive my order?

Orders are dispatched 3-4 days after purchase (excluding pre-orders), and you will receive a tracking number once your order has been fulfilled if you have selected this option at checkout. 

*Express Postage has been delayed due to COVID-19 so please note that next day guarantee does not currently apply to Australia Post EP postage.

International shipping may take up to 6 weeks, depending on your country and Covid-delays.

I haven’t received my order, what can I do?

If your order hasn’t arrived within 14 days of receiving notice your item has been shipped, please contact us immediately and we will arrange a re-delivery.

I have questions or feedback regarding my order.

We aim to make you feel good, so please email us with any concerns, queries or feedback and you will receive a prompt response. We love feedback, good and bad, and will be happy to sort any issues you have regarding our products and/or service.

Do your prices include GST and other taxes?

All taxes are included in the price of the products.